Terms & Conditions for Course Bookings
1. About these Terms and Conditions
In these terms and conditions "we" and "us" mean Spiral Blue Medical Courses Limited, and "you" means you the customer. In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products and Services. No other terms and conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.
2. Placing Your Order
You may place an Order by: • Completing the online order process at on Our Site after logging into or creating your personal account and clicking on the appropriate submission button; or
• Downloading and completing the booking form and sending it to Spiral Blue Medical Courses Limited, PO Box 59255, London, NW3 9HA
We will not accept Orders placed in any way other than those listed above.
When you place your Order online, we will issue you with an order number. We will do this via automated email. Please note that such an order number is supplied for reference purposes only and does not constitute our acceptance of your order.
By placing an order, you make an offer to us to purchase the product or service you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
If we accept your order, we will notify you of our acceptance by email within 5 working days or receipt of your order.
Whilst we will make every effort to provide the product or service as described on Our Site, we reserve the right to change the format, timing, location and date of the product or service.
Information contained in our advertising, brochures, other written materials, on our web sites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any products.
3. Prices
The price for the products or service will be the price indicated on your Invoice.
VAT is payable by you at the applicable rate as indicated on your Invoice.
4. Paying for Your Products
You may pay for your products or services by the methods of payment as may be displayed on the payment page of the Spiral Blue website from time to time, or by cheque. You must pay in pounds sterling (GBP). If you are paying by cheque, wire transfer or post giro a request for payment will be sent to you and confirmation of your booking will be sent after your payment is cleared. If we do not receive payment in cleared funds within 30 days after the date of your order then your order will be cancelled. We will send request for payment and your invoice to you at the e-mail address indicated on your order form.
5. Your Right to Cancel a Booking and to Receive a Refund
If you are not satisfied with any order you may cancel the entitlement to services and obtain a refund as follows: More than 1 month before the course: Refund minus £40 admin fee Within 1 month: No refund*
* If we are able to resell your booking, we will refund the course fee minus a £40 admin charge
Steps to Follow to Claim a Refund:
Please indicate your desire to cancel by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The date of the email with be taken as the date for processing a refund.
6. Our Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the products and the performance of any services.
Save as set out at subsequent paragraph below, there are no warranties, conditions or other terms that are binding on us regarding the supply of Products or the provision of Services except as expressly stated in the Contract.
Any warranty, condition or other term arising out of or in connection with the supply of products and/or the provision of services which might otherwise be implied into or incorporated in the contract by statute, common law, laws applicable in the country where you purchased the products or services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, we will not be responsible for ensuring that the products or services are suitable for your purposes.
Nothing in the contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.
Subject to the preceding clause we will not be liable under the contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
Our maximum aggregate liability under the contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the product(s) and/or services in question.
This does not affect your statutory rights as a consumer, nor your right to a refund as detailed above.
7. Contacting Spiral Blue Medial Courses
You can contact us: * by telephone on 0845 680 1992 between 08:00 and 17:00 Mondays to Fridays;
* by post at Spiral Blue Medical Courses Limited, PO Box 59255, London, NW3 9HA
When contacting us you must quote your name, email and order number.
8. Data Protection
By placing your order, you agree and understand that we may store, process and use data collected from your order form or postal order for the purposes of processing your order. The full Spiral Blue Privacy Policy is available [here]
9. Circumstances beyond our reasonable control
We will make every effort to perform our obligations under the contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
10. Disagreements Governing Law and Jurisdiction
We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within England or Wales and the laws of England and Wales will apply.
11. General
Neither our failure or your failure to enforce any term of the contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.
The invalidity or unenforceability of any provision of the contract shall not adversely affect the validity or enforceability of the remaining provisions.
1. About these Terms and Conditions
In these terms and conditions "we" and "us" mean Spiral Blue Medical Courses Limited, and "you" means you the customer. In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products and Services. No other terms and conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.
2. Placing Your Order
You may place an Order by: • Completing the online order process at on Our Site after logging into or creating your personal account and clicking on the appropriate submission button; or
• Downloading and completing the booking form and sending it to Spiral Blue Medical Courses Limited, PO Box 59255, London, NW3 9HA
We will not accept Orders placed in any way other than those listed above.
When you place your Order online, we will issue you with an order number. We will do this via automated email. Please note that such an order number is supplied for reference purposes only and does not constitute our acceptance of your order.
By placing an order, you make an offer to us to purchase the product or service you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
If we accept your order, we will notify you of our acceptance by email within 5 working days or receipt of your order.
Whilst we will make every effort to provide the product or service as described on Our Site, we reserve the right to change the format, timing, location and date of the product or service.
Information contained in our advertising, brochures, other written materials, on our web sites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any products.
3. Prices
The price for the products or service will be the price indicated on your Invoice.
VAT is payable by you at the applicable rate as indicated on your Invoice.
4. Paying for Your Products
You may pay for your products or services by the methods of payment as may be displayed on the payment page of the Spiral Blue website from time to time, or by cheque. You must pay in pounds sterling (GBP). If you are paying by cheque, wire transfer or post giro a request for payment will be sent to you and confirmation of your booking will be sent after your payment is cleared. If we do not receive payment in cleared funds within 30 days after the date of your order then your order will be cancelled. We will send request for payment and your invoice to you at the e-mail address indicated on your order form.
5. Your Right to Cancel a Booking and to Receive a Refund
If you are not satisfied with any order you may cancel the entitlement to services and obtain a refund as follows: More than 1 month before the course: Refund minus £40 admin fee Within 1 month: No refund*
* If we are able to resell your booking, we will refund the course fee minus a £40 admin charge
Steps to Follow to Claim a Refund:
Please indicate your desire to cancel by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The date of the email with be taken as the date for processing a refund.
6. Our Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the products and the performance of any services.
Save as set out at subsequent paragraph below, there are no warranties, conditions or other terms that are binding on us regarding the supply of Products or the provision of Services except as expressly stated in the Contract.
Any warranty, condition or other term arising out of or in connection with the supply of products and/or the provision of services which might otherwise be implied into or incorporated in the contract by statute, common law, laws applicable in the country where you purchased the products or services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, we will not be responsible for ensuring that the products or services are suitable for your purposes.
Nothing in the contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.
Subject to the preceding clause we will not be liable under the contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
Our maximum aggregate liability under the contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the product(s) and/or services in question.
This does not affect your statutory rights as a consumer, nor your right to a refund as detailed above.
7. Contacting Spiral Blue Medial Courses
You can contact us: * by telephone on 0845 680 1992 between 08:00 and 17:00 Mondays to Fridays;
* by post at Spiral Blue Medical Courses Limited, PO Box 59255, London, NW3 9HA
When contacting us you must quote your name, email and order number.
8. Data Protection
By placing your order, you agree and understand that we may store, process and use data collected from your order form or postal order for the purposes of processing your order. The full Spiral Blue Privacy Policy is available [here]
9. Circumstances beyond our reasonable control
We will make every effort to perform our obligations under the contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
10. Disagreements Governing Law and Jurisdiction
We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within England or Wales and the laws of England and Wales will apply.
11. General
Neither our failure or your failure to enforce any term of the contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.
The invalidity or unenforceability of any provision of the contract shall not adversely affect the validity or enforceability of the remaining provisions.
